About Visit Konkan
Privacy Policy – Visit Konkan
Legal Name: Kshanit Shankardas HUF
Phone: +91 8282822929
Email: visitkonkandmc@gmail.com
Address: 801/T2 Ratnashree Towers, Hari Om Nagar, Mulund East, Mumbai – 400081
1. Introduction
Kshanit Shankardas HUF, operating under the brand Visit Konkan (hereinafter referred to as “Visit Konkan”, “we”, “us” or “our”), understands and respects the importance of privacy of its users (hereinafter referred to as “You” or “Your”).
This Privacy Policy explains how we collect, use, process, and protect Your personal information when You interact with us through our website, WhatsApp, email, phone calls, Google RCS, or any other communication channels.
By using our services, making a booking, or sharing Your details with us, You agree to the terms of this Privacy Policy.
2. Applicability
This Privacy Policy applies to all individuals who:
- Enquire about travel services
- Book or purchase travel packages
- Interact with us via website, WhatsApp, calls, email, or physical offices
- Engage with our marketing communications
If You do not agree with this policy, please refrain from using our services.
3. Collection of Personal Information
Basic Information:
- Name, address, email address, phone number
- Date of birth, gender
Booking & Travel Information:
- Passport details, visa documents
- Aadhaar, PAN details
- Travel preferences and history
Financial Information:
- Payment details (secured and encrypted)
- Banking details where required
Communication Data:
- Emails, WhatsApp chats, call recordings (for quality and training purposes)
Technical Information:
- IP address, browser type, device information
- Website usage data
Sensitive Information (if required):
- Medical conditions or special requirements (only for service facilitation)
4. Purpose of Data Collection
We collect and use Your information to:
- Process bookings and payments
- Send confirmations, itineraries, and updates
- Provide customer support
- Share travel-related alerts and updates
- Improve our services and user experience
- Prevent fraud and ensure security
- Comply with legal obligations
5. Communication & Marketing
By sharing Your details, You consent to be contacted via:
- Phone calls
- WhatsApp messages
- Email communication
- SMS & Google RCS services
- Promotional and cold calls (where permitted)
We may send:
- Offers and promotions
- Tour packages and updates
- Newsletters and announcements
You can opt out anytime by emailing us at visitkonkandmc@gmail.com.
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Personalize content
Cookies do not collect personal identity information. You may disable cookies through Your browser settings, but it may affect website functionality.
7. Sharing of Information
We may share Your information with:
- Hotels, airlines, transport providers
- Destination management partners
- Payment gateways and banks
- Government authorities (if legally required)
We ensure that such sharing is done securely and only as necessary to provide services.
We do not sell Your personal data to third parties.
8. Third-Party Links
Our website or communication may contain links to third-party websites. We are not responsible for their privacy practices. You are advised to review their policies before sharing information.
9. Data Security
We implement appropriate security measures including:
- SSL encryption
- Secure servers
- Restricted data access
However, no internet transmission is 100% secure. By using our services, You acknowledge this risk.
10. Data Retention
We retain Your information only as long as necessary:
- To fulfill bookings and services
- To comply with legal requirements
- For business and audit purposes
11. Your Rights
You have the right to:
- Access Your personal data
- Request correction or deletion
- Withdraw consent
- Opt out of marketing communications
Requests can be made via email.
12. Authenticity of Information
You are responsible for ensuring that all information provided by You is accurate and complete. We are not liable for incorrect information provided by You.
13. Intellectual Property
All content, branding, logos, and materials of Visit Konkan are the intellectual property of Kshanit Shankardas HUF. Unauthorized use is strictly prohibited.
14. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time without prior notice. Continued use of our services constitutes acceptance of the updated policy.
15. Contact Us
If You have any concerns or questions regarding this Privacy Policy, You may contact us:
Visit Konkan (Kshanit Shankardas HUF)
📞 +91 8282822929
📍 801/T2 Ratnashree Towers, Hari Om Nagar, Mulund East, Mumbai – 400081
We collect personal details like your name, email address, and phone number etc. By sharing your information, you authorize Visit Konkan (Kshanit Shankardas HUF) to contact you via SMS, RCS, WhatsApp, Email, and other communication channels. This consent overrides any NDNC/DND registration as per TRAI regulations.
By using our services, You acknowledge that You have read, understood, and agreed to this Privacy Policy.